Terms and Conditions

Effective Date: 2026-03-01 • Last Updated: 2026-03-01

These Terms and Conditions ("Terms") govern your access to and use of AppointAmico ("AppointAmico", "we", "us", or "our"), a Software-as-a-Service (SaaS) appointment scheduling platform.

By creating an account or using AppointAmico, you agree to be bound by these Terms.

If you do not agree, you must not use the Service.

1. Description of Service

AppointAmico provides an online appointment scheduling platform that enables:

• Businesses ("Business Users") to manage bookings and client appointments.
• Clients ("End Users") to book appointments via invitation or shared booking links.

AppointAmico acts solely as a technology provider.

We are not a party to any agreement, transaction, or service provided between a Business User and its Clients.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service.

By using AppointAmico, you represent and warrant that you meet these requirements.

3. Account Responsibility

Business Users are solely responsible for:

• Maintaining account confidentiality
• All activity under their account
• Managing client data
• Ensuring appointment accuracy
• Communicating with Clients

We are not responsible for unauthorized access resulting from your failure to safeguard credentials.

4. No Guarantee of Availability

The Service is provided on an "as is" and "as available" basis.

We do not guarantee that:

• The Service will be uninterrupted
• The Service will be error-free
• Appointments will always be processed correctly
• The platform will meet specific business needs

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability.

5. Business Responsibility for Operations

AppointAmico is a scheduling tool only.

We are not responsible for:

• Missed appointments
• Double bookings
• Business losses
• Customer disputes
• Service quality provided by businesses
• Revenue loss
• Reputational damage
• Client dissatisfaction

Business Users assume full responsibility for how they use the platform.

6. Data Accuracy and Backup

Business Users are solely responsible for:

• Ensuring data accuracy
• Maintaining independent backups of important data

AppointAmico is not liable for data loss, corruption, or deletion, except where required by law.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

AppointAmico, its owners, directors, employees, contractors, and affiliates shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
• Loss of profits
• Loss of revenue
• Loss of business opportunity
• Loss of data
• Reputational harm
• Business interruption

In any event, our total aggregate liability shall not exceed the amount paid by the Business User to AppointAmico in the twelve (12) months preceding the claim.

If no fees were paid, liability shall not exceed $100 USD.

Some jurisdictions do not allow certain liability exclusions, so some limitations may not apply.

8. Indemnification

Business Users agree to indemnify, defend, and hold harmless AppointAmico and its affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from:

• Use or misuse of the Service
• Violation of these Terms
• Disputes between Business Users and Clients
• Violation of laws or regulations
• Claims related to services provided by the Business User

9. No Professional Advice

AppointAmico does not provide legal, financial, medical, or business advice.

Users are solely responsible for compliance with applicable laws, including data protection and consumer protection regulations.

10. Third-Party Services

The platform may integrate with third-party providers (e.g., hosting, payment processors, email delivery).

We are not responsible for:

• Third-party service interruptions
• Third-party security breaches
• Failures outside our reasonable control

11. Force Majeure

We are not liable for failure or delay resulting from causes beyond our reasonable control, including:

• Natural disasters
• Internet outages
• Cyberattacks
• Government actions
• Power failures

12. Termination

We reserve the right to suspend or terminate accounts at our sole discretion if:

• These Terms are violated
• Illegal activity is suspected
• The platform is misused

Users may terminate their account at any time.

Termination does not limit our rights or remedies.

13. Intellectual Property

All rights, title, and interest in AppointAmico, including software, branding, design, and content, remain the exclusive property of AppointAmico.

Users are granted a limited, non-exclusive, non-transferable license to use the platform.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Service is provided without warranties of any kind, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not warrant that the Service will meet specific business requirements or generate revenue.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of:

Italy

Any disputes shall be resolved exclusively in the courts of:

Italy

16. Changes to Terms

We may modify these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms.

17. Contact

For questions regarding these Terms:

AppointAmico
Email: info@appointamico.com