Privacy Policy

Effective Date: 2026-03-01 • Last Updated: 2026-03-01

Welcome to AppointAmico ("AppointAmico", "we", "our", or "us").

AppointAmico is a Software-as-a-Service (SaaS) appointment scheduling platform that enables businesses to manage appointments and allows their clients to book services online.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use AppointAmico.

1. Scope of This Policy

This Privacy Policy applies to:

• Businesses that create accounts on AppointAmico ("Business Users")
• Clients invited by businesses or who book appointments through shared links ("Clients" or "End Users")
• Visitors to our website and platform

By using AppointAmico, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide and operate our services.

2.1 Information Collected from Business Users

When a business registers for AppointAmico, we may collect:

• Business name
• Contact name
• Email address
• Phone number
• Business address (if provided)
• Login credentials
• Billing information (if applicable)
• Appointment and scheduling settings

2.2 Information Collected from Clients

Clients may be added to the platform in one of two ways:

1. Invited directly by a business
2. Booking through a link shared by a business

We may collect:

• Full name
• Email address
• Phone number
• Appointment details
• Notes or additional information submitted during booking

2.3 Automatically Collected Information

When using our platform, we may collect limited technical data such as:

• IP address
• Browser type
• Device type
• Log data (date/time of access)
• Cookies necessary for functionality

We do not use tracking technologies for advertising purposes.

3. How We Use Information

We use personal information strictly to operate and improve AppointAmico. Specifically, we use data to:

• Provide appointment scheduling services
• Enable businesses to manage bookings
• Allow clients to book appointments
• Send appointment confirmations and reminders
• Provide account-related notifications
• Maintain system security
• Provide customer support
• Process payments (if applicable)
• Improve platform performance and functionality

We do NOT:

• Sell personal data
• Share personal data with third parties for marketing
• Use personal data for advertising
• Use personal data for unrelated marketing purposes

We may send business-related communications necessary for service operation (e.g., account updates, service notices, security alerts).

4. Data Sharing

AppointAmico does not share user data with third parties, except in the following limited circumstances:

1. Service Providers (Operational Only) We may use trusted service providers strictly for:

   • Hosting infrastructure
   • Payment processing
   • Email delivery
   • Cloud storage

   These providers are contractually obligated to:

   • Process data only on our behalf
   • Maintain strict confidentiality
   • Use data solely to provide their services

2. Legal Requirements We may disclose information if required by law, court order, or to comply with legal obligations.

We do not allow third-party marketing access to any user data.

5. Data Ownership

• Businesses own their client data entered into AppointAmico.
• Clients’ personal information is accessible only to the business with whom they book appointments and to AppointAmico for service operation.
• AppointAmico acts as a data processor for business customer data.

6. Data Retention

We retain personal information:

• As long as the account remains active
• As necessary to provide services
• As required for legal, accounting, or compliance purposes

Businesses may request deletion of their account and associated data at any time.

7. Data Security

We implement reasonable technical and organizational safeguards to protect personal data, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure servers
• Access controls
• Regular system monitoring

While we take appropriate security measures, no method of transmission or storage is 100% secure.

8. Cookies

AppointAmico uses essential cookies necessary for:

• Login sessions
• Platform functionality
• Security purposes

We do not use cookies for behavioral advertising or third-party marketing.

9. User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability

Business Users may manage their client data directly through their account. Clients may contact the business they booked with or contact AppointAmico directly.

10. Children's Privacy

AppointAmico is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. International Data Transfers

If you access AppointAmico from outside our primary hosting region, your information may be transferred and processed in countries where data protection laws may differ. We take appropriate safeguards to protect such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users via:

• Email notification, or
• Notice within the platform

The "Last Updated" date will reflect the latest revision.

13. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

AppointAmico
Email: info@appointamico.com